TERMS OF SERVICE FOR ONLINE COURSES

Opomba: Ti pogoji so na voljo v angleškem jeziku. Slovenska različica je v pripravi. Za vprašanja v slovenščini nam pišite na teja@intuicija.si.These terms are provided in English. For any questions, please contact info@soulcalling.com or teja@intuicija.si.

Hello and welcome to Soul Calling (also trading as Intuicija)! We're so happy to have you join us for our Online Courses. These are our Terms of Service ("Terms") which apply to all Online Courses offered by Soul Calling.

These Terms form a binding legal agreement between you and Soul Calling. By purchasing or enrolling in any Online Course, you acknowledge that you have read, understood, and agree to be bound by these Terms.

IMPORTANT NOTICE TO CONSUMERS IN THE EUROPEAN UNION, UNITED KINGDOM, AND UNITED STATES

European Union and United Kingdom Customers: If you are a consumer located in the European Union or United Kingdom, you have the right to withdraw from your purchase within 14 days without giving any reason. However, because our Online Courses provide immediate access to digital content, by purchasing and accessing the course materials, you expressly request immediate performance and acknowledge that you will lose your right of withdrawal once you begin accessing the course content. By ticking the consent box at checkout, you: (a) expressly request that we begin providing the Online Course immediately upon purchase; (b) acknowledge that you will lose your right of withdrawal under the Consumer Rights Directive (EU) 2011/83 or Consumer Contracts Regulations 2013 (UK) once you access the course materials; and (c) understand that this waiver is required for immediate access to digital content. See clause 11.2 for further details.

United States Customers: No statutory cooling-off period applies to online purchases of digital content under US federal law. Your purchase is governed by these Terms and applicable state consumer protection laws. See clause 11.2 for further details.

1. ONLINE COURSES WE PROVIDE

These Terms apply to all Online Courses we offer on www.soulcalling.com and www.intuicija.si, including (without limitation):

  • a) on www.soulcalling.com: Activate Your Inner Priestess, Activate Your Intuitive Voice, Activate Your Sacred Soulmate, and Return to The Temple Workshop: Activate Your Personal Goddess; and
  • b) on www.intuicija.si: our Slovenian-language online courses and workshops, such as Šola Mojstra St. Germaina, Šola Nadangela Mihaela, Vrtnica Marije Magdalene, Karma Detox, Zdravljenje ženske energije, Zdravljenje notranjega otroka, Aktivacija notranje boginje, and our recorded and live online workshops.

The specific content and inclusions of each Online Course are as described on its sales page at the time of purchase.

1.1 Nature and Purpose of Our Courses

Our Online Courses are designed to support you in decoding and stepping into your true soul purpose, overcoming limitations and shortcomings, and achieving personal and spiritual growth. The courses incorporate various modalities including meditation, mindset work, embodiment practices, energetic clearing, journaling, and self-inquiry work.

1.2 Course Materials and Platform

Throughout your Online Course, you will receive access to various materials including videos, meditations, PDFs, recordings, workbooks, and other resources (collectively, "Materials"). These Materials will be delivered through our online membership platform (currently Circle), accessible via www.soulcalling.com or www.intuicija.si, or such other platform as we may designate from time to time.

1.3 Lifetime Access

Upon purchase and full payment of any Online Course, you will receive lifetime access to the course materials, subject to the qualifications set out below. "Lifetime access" means access for the duration of the course's availability on our platform, which may be limited by business operations, platform changes, or discontinuation of specific courses.

Whilst we strive to provide 24/7 access to the Online Course Materials, there may be times when we need to perform essential maintenance or updates. We will endeavor to provide you with advance notice of any scheduled maintenance.

In the event that we determine it is necessary to discontinue offering a specific Online Course, we reserve the right to terminate the course with at least 90 days' advance notice. In such circumstances, you will be given reasonable opportunity to download all course materials for your personal use during this notice period.

Similarly, in the unlikely event that we determine it necessary to cease business operations entirely, we will provide at least 90 days' advance notice and allow you reasonable opportunity to download all course materials to which you have lifetime access.

Access to certain features or content of our Online Courses may vary if we change providers or platforms. We reserve the right to modify the technology, platform, or delivery method used to provide the Online Courses, provided that we maintain substantially similar access to the core course content and any essential features.

2. BEFORE PURCHASE

2.1 Things You Need to Know Before Purchasing

Before you purchase any of our Online Courses, there are a few things you should know:

  • a) Eligibility: You must be 18 years of age or older;
  • b) Accurate Information: Please provide us with complete and accurate information at the time of purchase, and let us know if anything changes;
  • c) Promotional Codes: You need to use any special offers, gift codes, or discounts at the time of purchase—they cannot be applied after the fact;
  • d) Technical Requirements: You need to have adequate technology and internet access to participate in the Online Course. We use a membership portal and online video conferencing platform (such as Zoom) for delivery of live sessions where applicable. You are responsible for ensuring you have the necessary equipment and internet connection.

2.2 Suitability of the Courses

Our Online Courses involve personal and spiritual development work, including techniques such as meditation, mindset work, embodiment practices, and energetic clearing. These practices may bring up strong emotions, memories, or physical sensations.

Before purchasing, please carefully consider whether this type of work is suitable for you at this time. If you have any concerns about your physical or mental health, or if you are currently experiencing significant psychological distress, we strongly recommend that you consult with an appropriately qualified healthcare professional before enrolling.

See clause 9 (Mental Health and Crisis Disclaimer) for important information about mental health conditions and our courses.

3. YOUR LICENCE AND INTELLECTUAL PROPERTY RIGHTS

3.1 Non-Transferable Personal Use Licence

By purchasing an Online Course, you are granted a limited, non-exclusive, non-transferable licence to access and use the course materials for your personal, non-commercial use only. This licence does not constitute a transfer of ownership or title in any of the Materials.

3.2 Our Intellectual Property Rights

All course content, including but not limited to videos, meditations, PDFs, recordings, workbooks, brand names, logos, and any other Materials, remain the exclusive property of Soul Calling and are protected by Australian and international intellectual property laws, including copyright, trademark, and other proprietary rights.

3.3 Prohibited Uses

You must not:

  • a) use our content for commercial purposes without our prior written permission;
  • b) resell, license, or distribute any of the Materials;
  • c) use the Materials to teach your own programs or courses without our prior written permission;
  • d) reproduce, duplicate, copy, or create derivative works from the Materials;
  • e) remove or alter any copyright notices, trademarks, or proprietary marks from the Materials; or
  • f) share your login credentials or allow any other person to access the Materials using your account.

3.4 Account Security

You are responsible for maintaining the confidentiality of your login details and password. You must not allow any other people to use your account or login details. You are responsible for any unauthorised use of your account.

4. YOUR COMMITMENTS AND RESPONSIBILITIES

4.1 Active Participation and Personal Responsibility

To get the most benefit from our Online Courses and support your personal transformation, you acknowledge and agree to the following commitments:

  • a) Transformation Process: You understand that this program is not a quick fix, but a guided process of inner transformation that requires your active participation, commitment, and self-responsibility;
  • b) Full Engagement: You commit to showing up fully for the practices, exercises, meditations, and self-inquiry offered, knowing that your results depend on your willingness to engage;
  • c) Personal Responsibility: You accept full responsibility for your own healing, growth, and decisions throughout and after the course;
  • d) Active Attendance: You commit to attending live sessions (where applicable) and participating actively in the group space to the best of your ability;
  • e) Consistent Engagement: You understand that consistent engagement is a key part of the learning and integration process;
  • f) Integration Work: You agree to complete the exercises, journaling, and integration work between sessions as recommended;
  • g) Respect and Confidentiality: You commit to treating all other participants and facilitators with respect, compassion, and confidentiality;
  • h) Privacy of Others: You agree not to share anyone's personal experiences or stories outside the course space;
  • i) Sacred Learning Environment: You understand that this is a sacred learning environment and commit to contributing to it with integrity, kindness, and respect;
  • j) Openness and Curiosity: You commit to approaching this journey with curiosity and openness, even when faced with challenges or discomfort;
  • k) Embracing Resistance: You understand that resistance is a natural part of transformation and agree to stay engaged with the process rather than withdrawing when it feels challenging;
  • l) Self-Care and Boundaries: You commit to listening to your body, emotions, and intuition during this course and will seek additional support (medical, therapeutic, or otherwise) if needed;
  • m) Communication of Needs: You understand that you are responsible for communicating your boundaries and for seeking help beyond the scope of this program when necessary.

4.2 Sole Responsibility for Outcomes

You acknowledge and agree that you are solely responsible for your own success and outcomes during and after the Online Course. Your results will vary depending on numerous factors including your commitment, effort, participation, personal circumstances, and willingness to apply the teachings.

5. IMPORTANT DISCLAIMERS AND ACKNOWLEDGEMENTS

5.1 Not Medical, Psychological, or Therapeutic Advice

The Materials, teachings, and guidance we provide are not a substitute for independent professional health, medical, psychological, or therapeutic advice, diagnosis, or treatment. We are not medical doctors, psychologists, psychiatrists, or licensed therapists.

Participation in our Online Courses is voluntary and at your own risk. If you are experiencing mental health challenges, psychological distress, or any medical condition, you should consult with an appropriately qualified healthcare professional before participating.

5.2 Subjective and Personal Nature of Spiritual Work

Spiritual or metaphysical teachings are subjective and intended for personal growth. What resonates deeply with one person may not resonate with another. We respect that everyone's spiritual journey is unique, and we encourage you to take what serves you and leave what does not.

5.3 No Guaranteed Results

The Materials we provide are designed to be general in nature, to provide a strong foundation for all participants. However, everybody's situation and circumstances are unique, and what works for one person may not work for another.

We do not guarantee any specific results or outcomes whatsoever. Outcomes vary significantly from person to person and depend on numerous factors including your commitment, active participation, willingness to implement the teachings, personal circumstances, and many other variables beyond our control.

5.4 Potential Errors and Technical Issues

Whilst we aim to provide excellent service, please be aware that there could be:

  • a) occasional errors or omissions in Online Course descriptions, prices, availability, and promotions;
  • b) some Online Courses with limited places, and some that are limited to certain regions or groups of people;
  • c) technical problems downloading Materials, accessing the membership portal, or using online software; or
  • d) temporary interruptions to platform availability due to maintenance, updates, or technical difficulties.

Except as required by law, we do not warrant or guarantee the accuracy, completeness, or currency of all information or the continuous availability of the platform or Materials.

5.5 Third Party Recommendations

During our Online Courses we may make recommendations of suppliers for various products or services. Whilst we aim to make good recommendations, if you choose to purchase from third party suppliers, you do so at your own risk. We are not responsible for the quality, safety, or suitability of any third party products or services, nor for any transactions you enter into with third parties.

6. PAYMENTS

6.1 Payment in Full or Payment Plan

You may choose to pay for your Online Course either in full at the time of purchase or via a payment plan (where available). The payment options available to you will be clearly displayed at the time of purchase.

6.2 Payment Requirements

You must:

  • a) make the deposit or full payment as required by us prior to commencement of the Online Course, as your place cannot be reserved or confirmed until payment is received;
  • b) if paying by instalment plan, ensure that all instalments are paid on time in accordance with the payment schedule; and
  • c) pay any applicable currency conversion fees or financial service provider fees where relevant.

6.3 Payment by Instalments

Where payments are made by instalments, you authorise us to charge your nominated payment method for each instalment on the scheduled due dates. You must ensure that your payment method has sufficient funds available on each due date.

If any payment is dishonoured, declined, or otherwise fails, we may:

  • a) suspend your access to the Online Course until payment is received;
  • b) terminate your enrolment if payment remains outstanding for more than 14 days after the due date; and/or
  • c) pursue recovery of the outstanding balance, including any interest and collection costs as set out in clause 6.4.

For the avoidance of doubt, by enrolling in an Online Course and selecting a payment plan, you are entering into a commitment to pay the full course fee over the agreed payment schedule. You remain liable for the full course fee regardless of whether you complete the payment instalments or whether you access or complete the course materials. This obligation reflects your commitment to the full value of the course in exchange for the benefit of accessing the complete course content and the flexibility of instalment payments.

6.4 Late Payments and Interest

All invoices are due and payable within the timeframe specified on the invoice. Any late payments will incur interest at the rate of 10% per annum calculated daily from the due date until payment is received. You will also be liable for all reasonable costs and expenses (including legal costs on a solicitor-client basis) incurred by us in recovering any outstanding amounts.

7. AFTER PURCHASE

7.1 Important Information After Purchase

After purchasing your Online Course, please note the following:

  • a) Account Security: Please maintain the confidentiality of your login and password for your account;
  • b) Technical Support: Please contact us by email at info@soulcalling.com or teja@intuicija.si if you have any difficulty downloading any Materials or accessing the course;
  • c) Publication Consent: Please seek our prior written consent before any publication of information about us;
  • d) Dispute Confidentiality: If there is a dispute, please keep all communications confidential; and
  • e) Restrictions: You must not allow any other people to use the Materials or your account, or to copy, duplicate, sell, resell, or exploit the Materials for any purpose.

8. COMMUNITY GUIDELINES AND GROUP SESSIONS

8.1 Participation in Group Sessions and Community

We love it when our participants engage with us and each other during the Online Course. However, we do have some rules that we ask everyone to follow to ensure that the experience is safe, respectful, and beneficial for all participants.

8.2 Respectful and Supportive Conduct

We ask that you be respectful to your fellow participants at all times. We want to maintain a positive and supportive learning environment for everyone.

Respectful participation means no hate speech, harassment, bullying, or harmful behaviour is tolerated. All participants must engage with integrity, compassion, and respect for others' experiences, beliefs, and boundaries.

If you become disruptive or disrespectful, we may need to exclude you from the group sessions or events to ensure that everyone else can continue learning in a safe and supportive environment. See clause 11 (Termination and Removal) for further details.

8.3 Contact with Other Participants

Please do not directly contact other participants without their consent. Any interactions with other participants are solely at your own risk. We want everyone to feel safe and comfortable, and we encourage you to respect each other's privacy and boundaries.

8.4 Confidentiality, Privacy, and Recording

We understand that during the group sessions, you and others may share personal or sensitive information. We want to ensure that everyone feels safe and supported.

You must not record, photograph, screenshot, or capture any audio or video of group sessions, calls, or community interactions without our express prior written consent. This prohibition protects the privacy and safety of all participants.

Rest assured, we take your privacy seriously. Any personal information you share in sessions, group calls, or community spaces will be treated as Confidential Information in accordance with clause 16 (Definitions) and will be handled in accordance with our Privacy Policy.

While we encourage confidential communication and implement reasonable security measures, we cannot guarantee that the delivery of our Online Course and any Materials will be completely secure from interception, hacking, or unauthorised access by third parties. You participate in online sessions and share information at your own risk, acknowledging the inherent limitations of internet-based communications.

8.5 Posting Guidelines and Intellectual Property

We want our community to be a welcoming and respectful place for all participants. To ensure this, we kindly ask that you do not post any content that is defamatory, offensive, discriminatory, sexually explicit, violent, threatening, harassing, or otherwise inappropriate.

Additionally, we ask that you refrain from posting any content that is illegal or that breaches the rights of any third party, including intellectual property rights, privacy rights, or confidentiality obligations.

Please keep in mind that you are responsible for the accuracy, completeness, and appropriateness of all your posts. While we are not responsible for any of your posts or the posts of other participants, we reserve the right to remove any content that we determine, in our sole discretion, violates these guidelines or is otherwise inappropriate.

By posting in our community forums, group discussions, or any course-related platform, you grant us a non-exclusive, perpetual, irrevocable, worldwide, royalty-free, transferable licence to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display your posts and content in connection with operating, improving, or promoting the courses, community, and our business operations. You retain ownership of your posts, but this licence allows us to use community contributions to enhance the learning environment and showcase the value of our programs.

8.6 Emergency and Crisis Situations

You acknowledge and agree that we are not emergency responders and are not readily available for crisis situations. If you are experiencing a crisis or emergency, you must seek appropriate professional support immediately by contacting emergency services (call 000 in Australia) or a mental health crisis line (such as Lifeline on 13 11 14 or Beyond Blue on 1300 22 4636). In Slovenia, call 112, Klic v duševni stiski on 01 520 99 00 or Samarijan on 116 123. Elsewhere, contact your local emergency number.

In some circumstances we may need to suspend or even terminate a group session where a participant is experiencing a crisis. Where we identify any immediate risk to a participant's safety or wellbeing during a session, we will prioritise that person's safety and may pause or conclude the session to ensure they receive appropriate support.

See clause 9 (Mental Health and Crisis Disclaimer) for further important information.

9. MENTAL HEALTH AND CRISIS DISCLAIMER

9.1 Not a Substitute for Professional Care

The Online Courses are wellness and personal development programs and are not a substitute for professional mental health treatment, psychotherapy, counselling, psychiatric care, or medical treatment. We are not mental health professionals, therapists, counsellors, or medical practitioners.

The practices, techniques, and teachings in our courses are designed for personal and spiritual growth and are not intended to diagnose, treat, cure, or prevent any mental health condition or medical illness.

9.2 Pre-Existing Mental Health Conditions

If you have current or past mental health challenges, psychiatric conditions, psychological distress, or are taking medication for mental health conditions, you must consult with your treating healthcare provider or mental health professional before purchasing or participating in the Online Course to ensure that participation is appropriate for your circumstances.

By participating, you represent that you have either:

  • a) consulted with your healthcare provider and determined that participation is appropriate for you; or
  • b) do not have any mental health conditions that would make participation inappropriate or unsafe.

We reserve the right to request reasonable evidence that you have obtained appropriate medical advice regarding your participation, and to refuse or terminate participation if we reasonably believe that the Online Course is not suitable for your current circumstances or that your participation may pose a risk to your wellbeing or the wellbeing of other participants.

9.3 Crisis and Emergency Situations

We are not emergency responders and cannot provide crisis intervention, emergency mental health treatment, or psychiatric care. If you experience psychological distress, suicidal thoughts, or a mental health crisis at any time, you must immediately:

  • a) seek appropriate professional support through local emergency services (call 000 in Australia or 112 in Slovenia and the EU);
  • b) contact a mental health crisis line (such as Lifeline 13 11 14 or Beyond Blue 1300 22 4636 in Australia, or Klic v duševni stiski 01 520 99 00 or Samarijan 116 123 in Slovenia); or
  • c) attend the nearest hospital emergency department.

We may remove any participant from the Online Course if we reasonably determine that the participant's mental health or safety is at risk, or that the participant's condition requires a level of care beyond the scope of our wellness and personal development programs.

9.4 Limitation of Responsibility

Subject to our obligations under the Australian Consumer Law and other applicable consumer protection laws that cannot be excluded, we are not responsible for any psychological, emotional, or mental health outcomes arising from your participation in the Online Course, except where such outcomes result directly from our negligence or breach of a duty of care owed to you.

Nothing in this clause limits or excludes any consumer guarantee, right, or remedy under the Australian Consumer Law or any other applicable law that cannot be excluded, restricted, or modified by agreement.

10. RECORDINGS, TESTIMONIALS, AND MARKETING

10.1 Recording of Online Events

We may record the online events, sessions, and group calls in which you participate (including audio, video, or photographs) for our educational, training, marketing, and business purposes. By participating in recorded sessions, you acknowledge and consent to such recording.

If you do not wish to be recorded or do not consent to the use of your image, voice, or likeness, you must notify us in writing before the event or session. You may also:

  • a) turn off your camera during video sessions;
  • b) change your display name to maintain anonymity; or
  • c) participate with audio only.

By participating in recorded sessions without notification of objection, you grant us a non-exclusive, perpetual, irrevocable, worldwide, royalty-free licence to use, reproduce, modify, adapt, publish, and display any recordings that include your image, voice, or likeness in connection with operating, improving, or promoting the courses and our business, and you waive any moral rights you may have in such recordings to the fullest extent permitted by law.

10.2 Testimonials and Case Studies

We love hearing from you about your experience with our courses. If you voluntarily provide us with photos, videos, testimonials, feedback, or agree to participate in case studies, we may use these materials for our promotional, marketing, and business purposes.

By voluntarily providing us with such materials, you grant us a non-exclusive, royalty-free licence to use such materials for a period of 5 years from the date of provision. You retain ownership of your testimonials and may request their removal at any time by contacting us in writing, and we will cease using them within a reasonable timeframe (typically 30 days).

11. REFUNDS AND CANCELLATIONS

11.1 Australian Consumer Law Rights

Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy under the Australian Consumer Law or any other applicable law that cannot be excluded, restricted, or modified by agreement.

Our Online Courses come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with the Online Courses, you are entitled to a refund or to compensation for any reasonably foreseeable loss or damage. You are also entitled to have the Online Courses re-supplied or refunded if the failure does not amount to a major failure but cannot be fixed within a reasonable time.

11.2 Cooling-Off and Withdrawal Rights

(a) Australian Customers: Under Australian Consumer Law, you may have cooling-off rights depending on how the Online Course was purchased. If you purchased the course through unsolicited contact, you may have a right to cancel within 10 business days. However, if you purchased the course online, by phone at your own initiative, or in-store, no statutory cooling-off period applies. Your purchase is governed by these Terms and the general refund policy in clause 11.3.

(b) European Union and United Kingdom Customers: If you are a consumer located in the European Union or United Kingdom, you have the right to withdraw from your purchase within 14 days without giving any reason under the Consumer Rights Directive (EU) 2011/83 or Consumer Contracts Regulations 2013 (UK).

However, because our Online Courses provide immediate access to digital content, by purchasing and accessing the course materials, you expressly request immediate performance and acknowledge that you will lose your right of withdrawal once you begin accessing the course content.

By ticking the consent box at checkout, you: (i) expressly request that we begin providing the Online Course immediately upon purchase; (ii) acknowledge that you will lose your right of withdrawal once you access the course materials; and (iii) understand that this waiver is required for immediate access to digital content.

If you have not accessed the course content, you may withdraw within 14 days by sending clear written notice to info@soulcalling.com or teja@intuicija.si.

(c) United States Customers: No statutory cooling-off period applies to online purchases of digital content under US federal law. Your purchase is governed by these Terms and applicable state consumer protection laws. Some US states may provide additional consumer rights; please check your local state laws for any applicable protections.

11.3 General Refund Policy

IMPORTANT DISCLAIMER: Our Online Courses are provided for educational and personal development purposes only. We do not guarantee any specific results or outcomes. Your outcomes depend on numerous factors including your personal commitment, circumstances, and application of the teachings, which are beyond our control.

Except as required by law (including your rights under the Australian Consumer Law as set out in clause 11.1), we do not provide refunds for:

  • a) changes of mind;
  • b) where you fail to participate or engage with the course content;
  • c) where you are dissatisfied with subjective aspects of the teachings or spiritual content;
  • d) where you do not achieve your desired results; or
  • e) where you cannot access the course due to your own technical issues or lack of appropriate technology.

Subject to your rights under the Australian Consumer Law, refunds are provided at our sole discretion and will be assessed on a case-by-case basis.

11.4 If We Need to Cancel the Course

On rare occasions, we may need to cancel an Online Course where we are no longer able to provide it. In these or similar circumstances where we cancel or substantially fail to provide the course, you will be entitled to a full refund or, at your option, a credit toward another course of equivalent value.

12. TERMINATION AND REMOVAL

12.1 Our Right to Terminate or Suspend

We may terminate or suspend your access to the Online Course, in whole or in part, immediately and without prior notice if:

  • a) you breach these Terms;
  • b) you engage in disruptive, disrespectful, or inappropriate behaviour toward us or other participants;
  • c) your payment is dishonoured, declined, or fails;
  • d) you violate community guidelines or posting rules set out in clause 8;
  • e) we suspect fraudulent or unlawful activity; or
  • f) we determine, acting reasonably, that continuing your enrolment is not in the best interests of the community, our business, or your own wellbeing.

In the event of termination for breach or misconduct, no refund will be provided for any prepaid fees, and your access to all course materials will cease immediately, except as required by the Australian Consumer Law.

We may change, suspend, or discontinue providing our Online Courses, Website, and Services at any time, provided that if we permanently discontinue a course you have paid for before its scheduled completion or before you have had reasonable opportunity to access the materials, we will provide a pro-rata refund for any undelivered content or offer access to comparable alternative content.

12.2 Content and Posts After Termination

Upon termination or cancellation of your access for any reason, any posts, comments, or content you have submitted to community forums, group discussions, or course platforms may remain available and may continue to be used by us in accordance with the licence granted under clause 8.5, unless you request removal and we agree, acting reasonably.

13. LIABILITY AND INDEMNITY

13.1 Limitation of Liability

To the maximum extent permitted by law, and subject to our obligations under the Australian Consumer Law and other non-excludable statutory guarantees, we are not liable for any loss or damage arising from or in connection with:

  • a) any errors or omissions in course content;
  • b) any unauthorised access or use of our systems;
  • c) any interruption or cessation of services;
  • d) any emotional, psychological, spiritual, or personal outcomes from your participation;
  • e) any decisions or actions you take based on the course content;
  • f) any loss of data or inability to access materials; or
  • g) any failure to achieve desired results or outcomes.

Where we supply services that are not of a kind ordinarily acquired for personal, domestic, or household use or consumption, and to the extent permitted by the Australian Consumer Law, our liability for breach of any non-excludable guarantee is limited, at our option, to:

  • a) the re-supply of the Online Course or the supply of equivalent services; or
  • b) the payment of the cost of having the Online Course or equivalent services supplied again.

Subject to our obligations under the Australian Consumer Law and except in cases of fraud, wilful misconduct, or gross negligence, our total liability to you for any claim arising under or in connection with these Terms or the Online Courses will not exceed the amount you have paid to us for the specific Online Course that is the subject of the claim (or AUD $100, whichever is greater).

13.2 Your Indemnity to Us

You agree to indemnify us, and to keep us indemnified, from and against any claim, loss, damage, cost, or expense (including reasonable legal fees) arising out of or in connection with:

  • a) your breach of this Agreement;
  • b) your provision of incorrect, false, or misleading information;
  • c) misuse of the Materials or your account;
  • d) breach of confidentiality or community guidelines;
  • e) your participation in the Online Course; or
  • f) conduct by you that causes harm to us, other participants, or third parties.

14. FORCE MAJEURE

Where a Force Majeure Event occurs, we will not be considered in breach of this Agreement to the extent that our obligations are unable to be performed due to the Force Majeure Event. We will use reasonable efforts to mitigate the impact of any Force Majeure Event and to resume performance as soon as reasonably practicable.

15. DISPUTE RESOLUTION

In the event of any dispute arising out of or in connection with these Terms or the Online Courses, the parties agree to first attempt to resolve the matter through good faith negotiation.

If the dispute cannot be resolved through negotiation within 30 days of written notice of the dispute, either party may refer the dispute to mediation before an independent professional mediator agreed upon by both parties or, failing agreement, appointed by the Resolution Institute (or its successor). The parties will share equally the costs of mediation.

Nothing in this clause prevents either party from seeking urgent interlocutory relief from a court of competent jurisdiction where necessary to protect their interests.

16. GENERAL PROVISIONS

16.1 Governing Law and Jurisdiction

This Agreement is governed by the laws of New South Wales, Australia. You and we submit to the non-exclusive jurisdiction of the courts of New South Wales and the Commonwealth of Australia for any legal proceedings arising out of or in connection with these Terms.

For customers located in the European Union, United Kingdom, or United States, nothing in this clause removes or limits your rights under mandatory consumer protection laws applicable in your jurisdiction. If there is any conflict between this governing law provision and mandatory local consumer protection laws, the mandatory local laws will prevail to the extent of the inconsistency.

16.2 Entire Agreement

This Agreement, together with our Privacy Policy and any other terms referenced herein, constitutes the entire agreement between you and us regarding the Online Courses and supersedes all prior agreements, understandings, and arrangements (whether oral or written) relating to the subject matter.

16.3 Changes to These Terms

We may update or change these Terms from time to time. We will notify you of any material changes by email or through the membership portal. Your continued use of the Online Courses after such notification constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, you may terminate your participation by ceasing to use the Online Courses.

16.4 Severability

If any provision of this Agreement is found to be invalid, unenforceable, or illegal by a court of competent jurisdiction, that provision will be severed and the remaining provisions will continue in full force and effect to the maximum extent permitted by law.

16.5 Waiver

No waiver of any breach of this Agreement will constitute a waiver of any other breach. Our failure to enforce any provision of this Agreement will not constitute a waiver of that provision or any other provision.

16.6 Assignment

You may not assign or transfer your rights or obligations under this Agreement, including your course enrolment, without our prior written consent. We may assign or transfer our rights and obligations under this Agreement to any third party without your consent, including in the event of a sale, merger, or other business transaction involving our business.

16.7 Notices

All notices under this Agreement must be in writing and sent to info@soulcalling.com or teja@intuicija.si (for notices to us) or to the email address you provided when registering (for notices to you). Notices are deemed received:

  • a) if sent by email, on the date of transmission if transmitted before 5:00pm (recipient's local time) on a business day, or otherwise on the next business day; or
  • b) if sent by post, five business days after posting.

17. DEFINITIONS

In this Agreement, unless the context otherwise requires:

Agreement means these Terms of Service, together with our Privacy Policy and any other terms and conditions applicable to your use of our Website, Services, and Online Courses.

Australian Consumer Law means Schedule 2 of the Competition and Consumer Act 2010 (Cth).

Business Day means a day that is not a Saturday, Sunday, or public holiday in New South Wales, Australia.

Claim means any claim, action, demand, proceeding, suit, or cause of action of any kind.

Confidential Information means any information shared by participants during group sessions, calls, or in the community that is personal, sensitive, or not publicly available, excluding information that: (a) is or becomes publicly available through no breach of these Terms; (b) was lawfully in the recipient's possession before disclosure; (c) is independently developed by the recipient; or (d) is required to be disclosed by law.

Force Majeure Event means any event beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, epidemics, war, terrorism, civil unrest, strikes, government action, failure of telecommunications or internet services, or failure of third party platforms or service providers.

Intellectual Property Rights means all copyright, trademarks, design rights, patents, trade secrets, and confidential information, whether registered or unregistered, and including all applications for registration and rights to apply for registration of any of the foregoing.

Materials means all course content, including but not limited to videos, meditations, PDFs, recordings, workbooks, documents, worksheets, brand names, logos, images, and any other content provided as part of the Online Courses.

Moral Rights has the meaning given in the Copyright Act 1968 (Cth).

Online Course or Online Courses means any online course or workshop offered by us on www.soulcalling.com or www.intuicija.si, including those listed in clause 1, and includes all Materials, resources, group sessions, and community access provided as part of such courses.

Privacy Policy means our privacy policy available at www.intuicija.si/politika-zasebnosti and www.soulcalling.com.

Services means any and all services we provide, including the Online Courses.

Website means www.soulcalling.com, www.intuicija.si and any associated platforms or portals used to deliver the Online Courses (including our platform on Circle).

we, us, our means Soul Calling, ABN 64356292479, also trading as Intuicija.

you, your means you, the client or participant in our Online Courses.

ACCEPTANCE OF TERMS

By purchasing or enrolling in any of our Online Courses, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.

IMPORTANT NOTICE FOR EU/UK CUSTOMERS: If you are located in the European Union or United Kingdom, by ticking the consent box at checkout, you:

  • (a) expressly request that we begin providing the Online Course immediately upon purchase;
  • (b) acknowledge that you will lose your right of withdrawal under the Consumer Rights Directive (EU) 2011/83 or Consumer Contracts Regulations 2013 (UK) once you access the course materials; and
  • (c) understand that this waiver is required for immediate access to digital content.

For questions or concerns, please contact us at:

Soul Calling

Email: info@soulcalling.com | teja@intuicija.si

Websites: www.soulcalling.com | www.intuicija.si

ABN: 64356292479 (also trading as Intuicija)

Last Updated: 14 October 2026